Part of the reason we write these blogs is to give our existing clients and potential clients some insight and a deeper understanding into the processes which drive the way we do what we do. (more…)
Archive for the ‘Building Rapport’ Category
The True Value Of Relationships
Monday, September 19th, 2011Who Can and Can’t Do Websites?
Friday, August 5th, 2011I recently talked with a sailing buddy who had the idea that we were only a design company and couldn’t do websites. We’ve faced this misconception before: clients who have us do everything else, then take their website to a web development company. (more…)
Panel Discussion Recap: Driving Corporate Growth Through Your Brand
Tuesday, June 28th, 2011We had a great seminar last Tuesday morning (June 21, 2011) with panelists Bruce Croxon, the founder of Lavalife, Joseph Pileggi, Director of Client Services at Thomson, Rogers Barristers and Solicitors, Terri Carson, Brand & Marketing Strategist, Rapport, Sandra McEwan, Vice President, Valuations Practice, PricewaterhouseCoopers LLP and moderator Faith Seekings – shown from left to right below.
They started out by sharing some of their own experiences and perspectives on branding and marketing.
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How to keep your design project on time and on budget
Wednesday, May 25th, 2011Plan Carefully and Measure Often
Most people think of design work as fun and freewheeling, but, like any other “product” the design process has a beginning, lots of steps in the middle, and an end. The key to keeping design projects on time and on budget is to plan what the steps are and when they will occur before you start the work. Here are some of the steps you should follow to keep things on track:
Building Rapport Through Excellent Account Management
Thursday, April 21st, 2011Client service excellence isn’t about doing what no one else can do; it’s about doing what anyone can do, but doesn’t. – Leo Bottary, Vice President, Public Affairs at Vistage International
This statement is a good summation of the attitude I have carried with me throughout my 30+ years working as a client service/account manager in print, design firm and marketing agency scenarios.
What does ‘rapport’ mean to you?
Thursday, January 27th, 2011An Internal Rapport Contest – Weekend in Niagara-on-the-Lake
Rapportians like going a little nuts sometimes, having fun, getting their creative on. This means exercises that don’t have to be as business practical as client-work. Bill Tibbles had a fantastic idea – a competition to create a poster that depicts the notion of rapport, with the winner getting a weekend in Niagara-on-the-Lake on Rapport.
It’s got everyone excited and has ignited a bit of healthy competitiveness.
Rapport Communications & Design and Innovators Alliance Announce Sponsorship Agreement
Tuesday, January 11th, 2011PRESS RELEASE
FOR IMMEDIATE RELEASE
Rapport Communications & Design Inc. and Innovators Alliance Announce Sponsorship Agreement
Toronto, Ontario January 11 2011 – Rapport Communications & Design Inc., full-service marketing firm has proudly partnered with Innovators Alliance for 2011.
As the Official Marketing Partner of Innovators Alliance, Rapport will play a key role in raising awareness for the organization. Innovators Alliance, now in its twelfth year, is Ontario’s leading CEO to CEO network.
Good Time Management These Days It Can Be A Real Competitive Advantage
Saturday, January 8th, 2011There was a time, not so long ago, when time management was all the rage. There were time management courses you could take. There were time management people called secretaries and personal assistants that would help keep you on track and there was a plethora of software that you could plug into your computer, or print out and keep on your desk that would show you the big picture of your workflow. What you had to have done and when. Who you had to call and why. Etc. Etc.
